IT Support Assistant

Job Description

• Provide 1st level IT technical support to end-users.
• Assist end uses to resolve 1st level requests related to hardware, software and network issues.
• Ensure meeting users’ expectation by providing efficient and timely support.
• Provide regular feedback, updates and recommendations for improvement to Team Leader.
• Ensure compliance with IT policies & procedures at all times.

Requirements

• Minimum ITE or Diploma in Information Technology, Computer Science or equivalent.
• Fresh graduate are welcome, training will be provided.
• Possess basic knowledge of Hardware/Software and Operating Systems.
• Bilingual in English and Mandarin will be an added advantage.
• Positive work attitude, reliable and responsible personality.
• Ability to communicate and work well within a team environment
• Class 3 driving license preferred.
• Singaporeans only.